Eric Negron

People

Realigned headcount from 12 FTEs to 7, restructuring employees to other AR functions
Increased team productivity by 50%, generating an additional $5,000 claim processing per team member per day.
Automated 2 FTE overhead, restructuring department, and created new positions suited towards individual employee talents resulting in over $100,000 in annual cost savings.
Implemented automated payment overdraft process saving 1 FTE worth of distributed team time.

Performance

Reduced work inventory refile time from 20 days down to 2 affecting over 200,000 line item denials totaling $16,000,000.
Reduced company-wide denial rate from 8.5% to 7.9% YoY resulting in $1,600,000 fewer denials.
Developed denial metric standards and SharePoint reporting showing denial prevention opportunities at the regional, practice, provider, and procedure level.
Processed $1,000,000 in AR to collection agencies in one time automation push equating to 55 days productivity.
Achieved 50% reduction in AR age to agency placement.
Integrated third party online ACH payment system with over $200K in payment received in the first 2 weeks, reducing client phone contact, and significantly reducing manual check payment process

Cash Flow

Reduced aging AR from $12,000,000 to $3,300,000 through revised aging AR process and targeted AR initiatives.
Developed automated AR aging process that increased agency collection by $1,000,000 YoY, provided valuable data to improve collections prevention, and allowed accurate forecasting of bad debt reserves through SharePoint reporting.
Eliminated persistent $2,000,000 denial backlog through strategic planning, restructuring team processes, data analysis, and aligning team goals.